The Senior Business Process Analyst will lead team efforts specific to requirements elicitation, organization, translation, analysis and prioritization under the general supervision of the Project Manager.

 

The Contractor shall analyze business processes in order to support more efficient decision making and operations. The Contractor shall perform the following tasks:

• Provide expert analytical advice to the Government on matters relating to people, process and technology. This includes analyzing, assessing, and providing recommendations for improving or simplifying command-wide and/or SOF Enterprise KM and business processes.
• Communicate orally and in writing with groups or individuals, using multiple digital media and transmission means, to collect and convey information.
• Identify process gaps and organizational inefficiencies using process improvement methodologies such as Agile, Lean, Six Sigma, Kaizen and Business Process Re-engineering.
• Apply analytical methods and techniques to assess the information exchange requirements for the organization using knowledge of strategic documents as well as SOF Enterprise operations.
• Document business process solutions using industry standard flowcharting and documentation conventions in the form of service requests, requirements and specification documents, business process modeling and/or Microsoft Visio.
• Provide technical documentation for each process that includes the policy and/or procedure underpinnings necessary for the Government to publish official documents that dictate processes, procedures, and security requirements associated with each development effort.
• Provide end-user documentation for each new process delivered. Documentation shall be delivered in the form of portal wikis, or other user friendly and easily accessible platforms.
• Develop and implement quantitative and qualitative methods for measuring the impact of process improvement and KM initiatives.
• Translate business needs into analytics/reporting requirements, and interface with stakeholders to ensure successful delivery of end-user reporting solutions.
• Provide thorough requirements documentation for user projects to ensure all processes are thought out and recorded presented to Government prior to release.

Qualifications

 

Bachelor's Degree in Computer Science or other technical area

Minimum of 8 years of relevant experience

Sec+ Certification required

Must have high-level written and verbal communication skills

Must currently hold and maintain a TOPSECRET security clearance.